Delivery
We currently only deliver to the UK. Delivery costs are clearly provided at the checkout at the time of purchase. We offer free delivery when spending over £60 in one transaction.
| Royal Mail First Class (order value below £60) |
£2.95 |
|
Royal Mail First Class (order value above £60)
|
FREE |
To qualify for free delivery please expect all your items to be delivered in one package i.e if you have ordered a 'pre-order' item please expect to wait until all your items are available before any are delivered.
We send our packages via Royal Mail. While we endeavour to get your purchase to you as quickly as possible, once it has left our depot it is out of our hands and we cannot be held responsible for any packages arriving later than expected.
Packaging
All our items are packaged in good quality cardboard packaging which should prevent any damage during transit. Please kindly note that any clingfilm or shrink wrap around the item is not considered part of the product.
Returns
If you decide that a product is not suitable within 30 days of delivery, you can return it to us at your own cost for a replacement or refund. Returns must be unused and in their original, undamaged packaging. Return address information will be included with your purchase.
If a product is damaged please get in touch so we can resolve it quickly for you.
Refunds
Refunds will be issues to the card that was used to purchase the item.
Refunds for returned items will be issued once the item has been received and checked.
Undelivered Packages
If a package is returned to us due to an incorrect address being supplied or because it was not collected from a local depot, an additional postage fee will be payable in order to resend. We will contact you to arrange this before anything is resent.
